Key Process Improvements & Achievements

Cost Savings Achievements:

• Conducted a comprehensive analysis of 75 copier toner models across three vendors, identifying an optimal brand that delivered 30% in savings.

• Negotiated contract pricing with a major office supply vendor saving up to 50% on many items.

• Secured a 25% organization-wide UPS discount resulting in significant cost savings. 

• Company Retreat: Proposed a mountain cabin getaway in place of a local hotel, enhancing employee morale and achieving significant cost savings.

Process Improvements:

• Appointed COVID-19 Task Force Lead. Collaborated with regional terminal managers to develop critical processes and procedures. Led task force meetings, drafted all correspondence, communicated updates to 200 employees, and managed all related documentation.

• Led the implementation of a company-wide Google Form for daily COVID-19 health assessments. This solution enhanced employee convenience, streamlined data collection, and significantly improved tracking efficiency.

• Developed a marketing asset management SOP, improving resource organization and accessibility.

• Streamlined employee onboarding. Responsible for onboarding new employees which includes business cards,    company phone, updating company directory, and building access. 

• Redesigned ticket management for 400+ season tickets, reducing loss and increasing utilization by 100%. 

• Implemented office-wide antivirus software rollout, addressing critical security gaps and enhancing system protection.